Are you receiving an odd error message on your Roku device stating that the channel you’re trying to watch is not available in your region? Perhaps you are receiving the following message:
‘We’re sorry. This channel is not available in your region.’
If you’re curious as to why you’re receiving this error, continue reading this guide to find out.
Why Is Roku Not Available In My Region?
Region conflicts
Verify that your account’s location does not conflict with your current region (location). For example, if you created your Roku account in a region other than the one in which you currently reside, you might encounter region-specific errors.
Create your Roku account in the region where you intend to use the service.
Avoid clashes between your account’s primary region and the region in which you are currently logged in.
Region Restrictions
Bear in mind that each channel and content provider determines the availability of their content.
If you created your Roku account in the United States and use the device outside of the United States, you will be unable to access content that is restricted to the United States.
Well, This is because each country has its own unique IP address range. This is the method by which Roku determines your current location. If the current IP address does not match the location of your Roku account, some channels will be available.
When You Created The Account, Your VPN Was Enabled
When creating your Roku account, don’t forget to disable your VPN. If you configure your VPN to assign you a random IP address, the next time you launch the service, you will be unable to use your account.
How Can I Fix This Problem?
Create A New Roku Account
If you created your account in a country that differs from your current location, the simplest way to resolve this error is to create a new Roku account.
To accomplish this, navigate to https://my.roku.com/signup and create a new account before resetting your Roku device. This will delete all information associated with the problematic account.
After that, you can register the new account on your device and verify that the issue has been resolved.
Use A VPN
If the problem is not with your account and you are attempting to access a region-restricted channel, use a VPN to change your virtual location and create a new account while the VPN is new.
This is the only way to access region-locked content. Once your account is created, the region cannot be changed.
Important Note: Be sure to create your account and access Roku content from the same virtual location.
You will be unable to access region-restricted content if you use a VPN with your current Roku account. Remember the conflict between the region in which your account is registered and the region in which it is used? That is why you must create a new account.
